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Privacy policy

Data protection

Responsible in terms of data protection laws, in particular the EU General Data Protection Regulation (GDPR - DSGVO), is:

NekoDiane GmbH, Niederurselerstr. 5 in 61440 Oberursel

We process the personal data collected via this website exclusively as set out in this declaration. Below you will find out how we process your personal data, for what purposes it is processed, with whom it is shared and what control and information rights you may have.

I. Definitions

Personal data is all information about a living person that can be identified directly or indirectly, in particular through the assignment to an identifier, such as a name, an identification number, location data or an online identifier.

Processing is any process in connection with personal data, such as the collection, organization, storage, adaptation or change, disclosure or any other type of use.

II. Processing of your personal data for the individual processing purposes

Below we inform you in detail about the processing of your personal data for the various processing purposes.

Your personal data will be deleted if they are no longer required for processing for the respective processing purpose, unless we can continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

1. Use of our website for information purposes

If you visit our website without providing us with information, we only process your personal data that your browser transmits to our server. This is the following data, which is technically necessary to show you our website and to ensure stability and security:

  • The page you requested
  • Date and time of the request
  • Amount of data transferred
  • Source or reference from where you came to the page
  • Browser you use
  • Operating system you are using
  • Your IP address

The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter f) GDPR-DSGVO to protect our legitimate interest in maintaining the proper operation of our website, in providing functions that are as user-friendly as possible and in analyzing the use of our website .

Your personal data will be deleted after 6 months, unless they are still needed for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case, the deletion will take place immediately after the corresponding procedure has been completed.

You are not obliged to provide your personal data. Failure to provide your personal data would, however, mean that you would not be able to view our website.

2. Processing inquiries

If you contact us with an inquiry or concern, we will process the personal data and information / documents you have provided. Regardless of the way in which you send us your request or request, these may be:

  • Date and time of contact
  • Name data
  • Contact details
  • Data on request / concern
  • Transmitted information / documents

The processing of your personal data and the transmitted information / documents takes place - depending on the content of your request or your request - on the basis of Article 6 Paragraph 1 Letter b) GDPR-DSGVO for the implementation of pre-contractual measures or on the basis of Article 6 Paragraph 1 letter b) GDPR-DSGVO for the fulfillment of a contract to which you are a party or on the basis of Article 6 paragraph 1 letter f) GDPR for the protection of our legitimate interest in answering inquiries / concerns and in the execution of others Measures in connection with the processing of inquiries / concerns.

Insofar as this is necessary for processing your request / request, we will transfer your personal data to third parties within the framework of the legal requirements. In the case of the transfer of your personal data to third parties, the scope of the transferred data is limited to the necessary minimum.

Your personal data will be deleted when your request / concern has been clarified, but at the earliest after the tax and commercial retention periods of 6 or 10 years, unless we are allowed to use the data for another processing purpose within the framework of the legal requirements and continue processing in accordance with the information in this data protection declaration.

You are not obliged to provide your personal data. Failure to provide your personal data would, however, mean that we cannot process your request or concern.

3. Fulfillment of contracts

If you provide us with personal data for the purpose of entering into a contract or in connection with a contract, we will process the data you provide for the execution of the contract. This is your customer data (e.g. your name and address) and the contract data (e.g. details of the contractual products as well as payment and delivery information).

The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter b) GDPR-DSGVO for the fulfillment of a contract to which you are a party.

Insofar as this is necessary for the fulfillment of the contract with you, we transmit your personal data to third parties within the scope of the legal requirements. This transfer takes place to the service providers involved in the execution of the contract. These are the providers of the processing tools we use, the companies commissioned with the transport and the payment service providers commissioned with the payment matters.

If you use the payment service provider PayPal to process payment transactions, we expressly point out that the PayPal data protection declaration applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

In the case of the transfer of your personal data to third parties, the scope of the transferred data is limited to the necessary minimum.

Your personal data will be deleted after the tax and commercial retention periods of 6 or 10 years, unless we can continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

The provision of your personal data is required to conclude a contract with us. You are not obliged to provide your personal data. However, failure to provide your personal data would mean that we cannot conclude a contract with you.

4. Fulfillment of legal obligations to which we are subject

We process your personal data within the framework of the corresponding requirements in order to fulfill legal obligations to which we are subject.

In order to fulfill legal obligations to which we are subject, the processing of your personal data is carried out on the basis of Article 6 (1) (c) GDPR-DSGVO.

Insofar as this is necessary to fulfill legal obligations to which we are subject, we transmit your personal data to third parties within the framework of the legal requirements. In the case of the transfer of your personal data to third parties, the scope of the transferred data is limited to the necessary minimum.

Your personal data will be deleted if they are no longer required to fulfill legal obligations to which we are subject, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

5. Webshop

We are required by law to store financial data (including address, payment, and order information) related to transactions for ten years. After 2 years, however, we will restrict the processing of your personal data in order to comply with legal requirements and will then no longer process the personal data. The storage of your personal data in this regard is based on Art. 6 Paragraph 1 Clause 1 lit. c GDPR-DSGVO.

6. Participation in competitions

If you participate in a competition, we process

  • Your name and address details,
  • Your email address
  • Information provided directly by you (e.g. a post on a partner site (such as Facebook))

If we run this competition on a partner site (e.g. on Facebook), further data may be collected by this partner, please note the information on the website on which the competition is carried out.

The processing of your data by us is based on your consent, Art. 6 paragraph 1 sentence 1 lit. a GDPR-DSGVO.

III. Online Advertising

This website uses online advertising services to present advertising tailored to your interests. The respective advertisement is labeled with the name of the service provider, e.g. B. "Google Ad". This service also helps us to improve our website in order to make your visit to our website more interesting for you. For this purpose, we collect statistical information about you, which is processed by the service provider. This processing is based on Article 6 paragraph 1 sentence 1 lit. f GDPR-DSGVO and represents our legitimate interest in increasing your user experience and promoting our products and services.

1. Cookies, Web-Beacons

The service provider is automatically informed of your visit to our website. A web beacon is used for this, which places a cookie on your computer.

Please note that we have no influence on the scope of the personal data collected by the respective plug-in provider, nor do we know for what purpose it is processed or how long it is stored. Depending on the service provider, your personal data will be transferred to third countries, e.g. B. transmitted to the United States and processed there. For more information on the potential risks of cross-border data transfers, see VIII.

The service provider may pass on your personal data to business partners, third parties or authorities.

You can prevent the setting of such a cookie as follows:

  • By a corresponding setting in your browser that blocks the setting of third-party cookies,
  • by deactivating the interest-based advertising of the service provider under the link mentioned in the information below on the service providers,
  • or by generally deactivating cookies e.g. at http://www.google.com/settings/ads/plugin.

Further information on the processing of your personal data by our service provider can be found in their data protection guidelines. You will also receive further information about your rights and settings regarding data protection. The provider's data protection declaration is displayed by clicking on the link in the details of the service provider.

2. Google Adwords

On the website we also use the so-called Google Conversion Tracking, an analysis service from Google Ireland Ltd. (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland; "Google"). Google AdWords places a cookie on your end device ("conversion cookie") if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used to personally identify users. If you visit certain pages of ours and the cookie has not yet expired, we and Google can recognize that someone clicked on the ad and was thus redirected to our page. Every Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked through the websites of various AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for us. As an AdWords customer, we find out the total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

If you do not want information about your behavior on the website to be processed in the tracking process, you can also reject the setting of a cookie required for this - for example via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain "googleadservices.com" are blocked.

Google also offers you the option of deactivating the use of cookies by Google for advertising purposes in the advertising settings. You can find this here: https://www.google.com/settings/ads/.

Alternatively, you can deactivate the use of cookies by third parties by visiting the deactivation page of the network advertising initiative: http://www.networkadvertising.org/choices/.

3. Google AdWords Remarketing und Facebook Custom Audience

We use the remarketing service (also “Similar audiences”) from AdWords on this website, which is offered by Google Ireland Ltd., Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google uses cookies (small text files that are stored on your computer and enable us to analyze your use of our website). The information obtained in this way about your website usage (including your IP address) is transferred to a Google server in the USA and stored there. The IP is then shortened by the last 3 digits so that it is no longer possible to trace the IP back to personal data.

Google is certified according to the Privacy Shield in accordance with the Privacy Shield Treaty between the EU and the USA on the collection, use and storage of personal data from users from EU member states.

Google will use this information to analyze your use of the website and to compile reports on website activity for the operators of the website (us) and to provide other services related to the use of the website and the Internet. In addition, Google can pass this information on to third parties if there is a legal obligation to do so or third parties process the data on behalf of Google.

Third parties, including Google, place advertisements on websites on the Internet, they use the stored cookie information to display advertisements based on previous visits by a user to this website.

Additional information on the anonymized analysis of your search behavior can be found at:

https://support.google.com/analytics/answer/6004245?hl=de

http://www.google.com/policies/technologies/ads/

You can object to the use of your data for remarketing at any time - this objection will take effect in the future, but not retrospectively - by deactivating interest-based advertising in Google or on the website of the Network Advertising Initiative. However, we ask you to note that in this case you may not be able to make full use of all the offers on the website.

By using this website, you consent to the processing of your data by Google in the manner described above.

This website also uses retargeting tags and the Custom Audience service of Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 U.S. ("Facebook").

When you visit our website, remarketing tags are generated with which a direct connection between your browser and the Facebook server can be established. In this way, Facebook receives the information that and with which IP address you visited our website. This enables Facebook to link your visit to your user profile, the information obtained in this way is used to display Facebook advertising. We would like to point out that, as the operator of the website, we do not receive any information about the type and scope of the transferred data and their use by Facebook.

With regard to the use of the Custom Audience service, we would like to point out that Facebook and other third parties use cookies, web beacons and similar technologies to collect information on this website. Based on this data, we can use our Facebook activities more efficiently by e.g. ensure that content and advertising are only displayed to users of this website. This data collection and transfer to Facebook are encrypted, the data is anonymous to us, i.e. we have no access to personal data of individual users.

For more information on Facebook's privacy policy and Custom Audience, visit

https://www.facebook.com/about/privacy/ oder

https://www.facebook.com/business/a/online-sales/custom-audiences-website.

You can also use this link if you do not want your data to be collected via Custom Audience in order to deactivate data collection

IV. Analysis

For our statistical analyzes, we use web analysis services that collect data about the use of this website.

1. General information about the analysis

The analytics services collect information such as

  • Device and browser information (device type, operating system, browser version);
  • IP Address;
  • Web sites viewed, URL click stream (order in which the pages were viewed);
  • Geographical location;
  • Date and time of website visit;
  • Reference page, application or service;

We only use the information provided by the providers to determine the information that is most useful to you and to improve and optimize this website. The information collected using the analysis services is not linked to personal data.

Depending on the provider, the data generated by your use of this website may be stored in a country outside the European Economic Area (EEA) and processed there, e.g. B. the United States. Further information on the potential risks of cross-border data transfer can be found under VIII. The analysis services only collect the IP address assigned to you when you visit this website, but not your name or other identifiers. The provider uses this information to evaluate your use of the website, to create reports on website use and to offer us other services for using the website and the Internet.

The legal basis for this processing is Art. 6 Paragraph 1 Clause 1 lit. f GDPR-DSGVO. The processing is based on our legitimate interest in evaluating the data traffic on our website to increase your user experience and to optimize the website in general.

2. Google Analytics / Google Tag Manager

We use the web analytics service Google Analytics from Google Ireland Ltd., Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google uses the information obtained from the cookie on our behalf to evaluate your use of the website, to generate reports on website use and to offer us other services for using the website and the Internet.

We have activated IP anonymization at Google Analytics. Your IP address will therefore be shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data that Google has.

You can prevent the setting of such a cookie as follows:

  • By a corresponding setting in your browser that blocks the setting of third-party cookies (please note that in this case you may not be able to use the full functionality of the website)
  • You can also prevent Google from collecting and processing data about your use of the website (including your IP address) by downloading and installing the browser plug-in that Google offers under the following link: http://tools.google.com/dlpage/gaoptout

Further information on data protection and Google Analytics can be found on the Google website: http: // www. google.com/analytics/learn/privacy.html?hl=de.

V. Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's data protection declaration, where you will also find further information on your rights and setting options to protect your privacy ( https://policies.google.com/privacy ). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU -US framework

Calling YouTube automatically triggers a connection to Google.

VI. Use of script libraries (Google web fonts)

In order to display our content correctly and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts on this website.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Calling script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently unclear whether and if so for what purposes - that the operator collects Google data in this case.

VII. Storage periods

Our goal is to process your personal data to the minimum extent possible. If no exact storage periods are specified in this declaration, we will only store your personal data for as long as is necessary to fulfill the purpose for which it was originally collected and - if applicable - as long as required by law.

VIII. Transfer of personal data to third countries

Within the scope of the above, it is possible that we may transfer your personal data to other countries (including countries outside the EEA), which may have different data protection standards than where you live. Please note that data processed in other countries may be subject to foreign laws and be accessible to the governments, courts, law enforcement and supervisory authorities there. When transferring your personal data to such countries, however, we will take suitable measures to adequately secure your data.

When transferring to a country outside the EEA, the transfer is protected by international agreements such as the EU-US Privacy Shield and EU standard contractual clauses. For more information on the above safeguards, email Diane Zorbach at nekoknit@gmail.com.

IX. Payment provider

PayPal

On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you select payment via PayPal, the payment data you have entered will be transmitted to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR - DSGVO (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations. You can find details on this in PayPal's data protection declaration at the following link: https: //www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

X. Your rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

We do not use your data to draw conclusions about you personally. Information of this type may be statistically evaluated by us in order to optimize our website and the technology behind it.

  • Information about your data stored by us and their processing (Art. 15 GDPR-DSGVO),
  • Correction of incorrect personal data (Art. 16 GDPR-DSGVO),
  • Deletion of your data stored by us (Art. 17 GDPR-DSGVO),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR-DSGVO),
  • Objection to the processing of your data by us (Art. 21 GDPR-DSGVO) and
  • Data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR-DSGVO).

If you have given us your consent, you can revoke it at any time with future effect.

You can contact a supervisory authority at any time with a complaint, e.g. B. to the responsible supervisory authority of the state of your residence or to the authority responsible for us as the responsible body.

A list of the supervisory authorities (for the non-public area) with address can be found at: https: // www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

XI. Changes to this privacy policy

We reserve the right to change this data protection declaration in accordance with the update of our website. Please visit this website regularly and see the current data protection declaration. This privacy policy was last updated on March 21, 2020.

XII. Questions to the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

NekoDiane GmbH, Niederurselerstr. 5, 61440 Oberursel